Worst service ever

Visited woolworths on 20 April 2018 only to be faced with disappointing results in terms of product as well as pathetic service from a "manager on duty" Dwayne. Being a regular customer at the West Street branch, i went in to purchase several products that are advertised both online as well as in the store. When i did not find one of the products, i was told by Dwayne, that the items on sale is only in selected stores and that "IF" i had purchased this particular item in his branch it must have been a mistake. He went on further to say that i could go from branch to branch to get the specials i was looking for which i found to be disgusting. He went on to say that the internet specials do not apply to the stores - an untrue statement as i found all the other products there. I was offered no other option . I did purchase what i went for, however left the branch with quite a bitter taste. I shop almost weekly at this branch and to be treated in this way is really unacceptable.