Worst service always

o whom it may conern,

I am writing this email with great disgust about the service i everytime get from Woolworths Customer service in the Westgate mall branch in Mitchells Plain. This is not the first time nor the second or third time it happens frequently.

I 90% go into their food department for and tend to pay my stuff there aswell, and i must say those 2 departments is walking in 2 diffrent stores.

When i go into that department to either exchange something and dont have the slip they make you feel like you stole the item, and the next cashier next to the one that is assisting you always watch the conversation. Taking into consideration I am in the store almost every second day.

But today was just the pit, i went into the store too see if my layby is still there, the cashier said they took out alot of layby cause they gave clients extenstions and she dopt its there, i asked her to please check and also i noted that they have sale if she can please check for me if that item is also on sale, telling me that they cant check cause i dont have the layby slip with the bar code on and i dont know what. i asked her to fetch my layby cause i will take it even if its not on sale, but if its on sale i want to cancel it and pay the sale price.

she went to fetch it and said she scaned it and its not on sale. i asked if she is sure( i just had the feeling she didnt scan it), she said yes so i said really. ok i pay the balance of the layby. Then i couldnt use my card to pay i had to pay cash, i asked her to cancel the layby i need a few things in the food section i make one swipe.

get to the cashier in the food department just to see if the shoe i 40% off. So she **** to me that she scanned it.

Which tells me that ********* people is working for Woolworths.

I am disgusted with Woolworths Westgate Mall, i told them even they make my feel so uncomfortable.

Regards,