Worst Online and Customer Service I have ever experienced!

I am so disappointed in Woolworths Customer Service. I made an online purchase on the 27th of February 2018. It says delivery takes 3 to 5 working days, my delivery only came on the 6th day, the 7th of March 2018 but it was the incorrect order. I had ordered a Serious Cook Aluminium Pan and 5-in-1 Padded Baby Carrier but I received 2 pair of sandals (that I did not order) with my correct Invoice inside the package. I advised the driver I was not going o sign for this delivery as it was incorrect. I made a comment, emailed them and even called them on the 7th of March. The lady I spoke to was very rude, advised she would email the warehouse. 2 days excluding today has passed with no response to my email, no phone call or delivery. I emailed and called in yet again today (twice) and everytime I speak to the consultants they put me on hold and call cuts. I would really appreciate if someone would call me with regards to this. This has been one of the worst experiences as this was suppose to be a gift for someone which now would be very useless to me.

This has been one of the worst experiences I have had with online shopping.

So unhappy about this!!!!