Worst experience ever!

Good Day Its 2 weeks I am being messed around. I called Tygervalley who told me they don't have stock of the item, I called Canal walk spoke to the Manager Bonita who told me they have the one item but not the other one. She checked on the system and told me Woolworths in adderley street and V&A waterfront has a lot of stock of the Christmas items I'm looking for. The next day I went to Adderley street woolworths got at the shop 6.30am they open at 7am, looked around and then asked the staff if they stock any Christmas decorations they told me no. I was so disappointed. Ubered to work, waited until 9am for the waterfront branch to open, was cut off 3 times and eventually asked for a manager because I was fed up. Spoke to Annastacia who is the clothing manager. I gave her the codes and the names of the items I was looking for, she confirmed they have stock and she will keep it at customer service for me to collect. I told her I would come and collect after work or Saturday morning. I was so excited that I ubered up in my lunch time, only to get their no stock of the items but on the system it shows stock is available. I was 45mins in the shop sent from this person to that person. I asked the consultants to call the manager Annastacia she didn't answer. I left my name and my number and I ubered back to work. I was so angry I could cry, wasting my time and money phoning 3 different stores no joy.

The afternoon I called again and asked for Annastacia she didn't take my call nor did she return my call up too today to apologize or to sort my quire out.

The evening I went to another Woolworth branch in Parow, told them what happened. They called waterfront we spoke to Lizelle the other clothing manager. I gave her the codes and the names of the items, the items was sent to Parow store and I got a call yesterday Tuesday 10th of December. The items is correct but one of the items is damaged.

I would like a manger to contact me urgently.

Kind regards Theresa ***