RM
Ryan M

1 reviews | Active since Nov 2011

02 Apr 2026, 13:18

Worst Delivery Experience - DO NOT USE WOOLWORTHS DELIVERY

Such a terrible experience using Woolworths Dash through the Woolworths App (supposedly "new & improved app"). I purchased some items for delivery using the app, and scheduled it (with the available options) to be delivered between 2 pm & 5 pm, Wednesday, 1 April 2026. The items were not delivered by 5 pm. I went out and, after running some personal errands, received a call from the delivery driver saying he had arrived to deliver at 17:45 (45 minutes after the scheduled time). I informed the driver of this and he said he would deliver 1st thing this morning Thurs 2 April 2026, apparently 1st thing in the morning is a few minutes before 10 am (which is when i received the delivery). The items were not packaged together, unlike many other delivery companies. All the items arrived, as i would have picked them up myself from the isles at a physical store, no bag at all. This is the worst service I've ever experienced for a delivery.

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