1 reviews | Active since Sept 2015
Worst customer service in my entire life
Woolworths called me selling the store card and credit card on the phone. We did everything online and they asked which Woolworths store I can collect my TWO cards. Chose JHB CBD on Kerk Street. I went there on 03/09/2015 but I was told they have all gone home, given a number to call to arrange for another day. I went there today (04/09/2015 after calling. Arrived at around 17:10pm. Waited for all before me to be served. When it was my turn I told consultant that was sent to collect two cards done online. She processed store card and said we are done. I reminded her about the credit card. She started shouting complaining that credit cards take too long as she has to send everything to the bank (Absa) and her system is so slow and that she uses a train to get home. She stood up to go into the office to fetch card banging doors and shouting that she is being tempted (Devil-tested) referring to me. After printing agreement she tried to print card. it did not print and I even think she jammed system on purpose so that she can go home as she logged off immediately. I was made to leave without Credit card and told to call help-desk to explain credit card didn't print. I am very sad.
