WORST CUSTOMER SERVICE FROM WOOLWORTHS

<p>The end of April 2016 I bought 2 pair of mens shoe`s at a Woolworths Retail Store in Worcester ( Western Cape), Mountain Mill Mall. After wearing the shoe`s for about 5 mnhts the soles started coming off. This wasn`t the first time that this happened to me and this time I decided i will phone their Head Office hoping that they will give me a prompt answer. I spoke to a Mr Carl Herman at customer service and he told me that I must take it back to the local store wich I did on the 24/11/2016.</p> <p> </p> <p>The local manager ensured me that they will be sending the shoe`s the same day to Head Office wich are situated in Cape Town. After phoning them today I spoke to Ashley this time wich told me they have only received the shoe`s on the 2/12/2016 and that they still don`t have an answer for me. Now all this after paying R1200.00 for the shoe`s. This was my last time I will support Woolworths after this treatment, obviously they just don`t care about their customers. Can any person maybe help me with this as I am getting nowhere with Woolworths!!!!!!!!!!!!!</p>