Worst Customer service ever received

About 1 and half months ago i app**** for a Woolworths account and was advised it was approved however i just needed to bring my ID document, when i did that i was told the spelling mitchells plain was spelt incorrectly on the application and that it needed to be submkitted over, which was then done i then went in 3 weeks later only to find out in was declined due to nthe fact that i might be a bad payer however i have my own home, bond that im paying,Markhams account which ni pay, water, electrictiy bills all proof was provided. the manager ryna advised he will sort bthis out after myself and him spoke to headoffice was promised a callback withing 24 Hours still nothing - I also ordered two cellphones by Woolworths Sony Experia c3 still waiting to date 22 February 2015, they account i needed as i have a baby on the way and i love Woolworths clothing, im not blackl