Worst customer service! Clueless Call centre!

<p>Dont bother sending emails to customer service as you will only get a reply a week later and when you get a reply they are completely clueless and insult your intelligence!! Not once but twice!</p> <p>sent an email requesting a credit limit decrease by taking away my available credit in an effort to reduce my debt. I get a reply saying They cannot reduce my balance (I requested credit limit not balance!)</p> <p>Do these people honestly think I will ask them to reduce my balance without paying for it. Seriously?? Insult my intelligence. </p> <p>Best Woolworths train their call centre agents who are meant to assist customers! My query is yet to be resolved. </p>