worst customer service

Just when I thought that the petrol price hike and the City of Johannesburg customer service is bad think again because Woolworths Fourways mall has the worst customer service. I went there to buy Chicken for supper. Little did I know that it would be the biggest disappointment of my life. The nice lady at the till point asked if I needed a bag and I said “No” because I had parked my car next to the exit point. When I walked out with the 2 items that I bought security was all over me embarrassing me in from of the other shoppers in the mall, when I gave them the till slip as proof of purchase the security lady by the name of Winnie just laughed at me because it was all a joke, she did not apologies but she continued to laughed. That really showed me that even in a big entity as Woolworths customers are still segmented by the color of their skin and tier because if it was a different race that person would have been referred to as “sir” but a black male who’s always a suspect in the eyes of the community they can be disrespected and humiliated in public just like that. For a moment I thought that I was @ Shoprite or Cambridge where every item you buy has to be scrutinised upon exiting the store. If I wanted all that experience I could have went to Alex mall, Jabulani mall or Maponya mall because that’s how black people are treated in those malls I’ve seen it so many times. I want an apology from Woolworths Fourways. Thank you to Sharol who managed to calm me down and apologized, however it was late because the horrific experience cannot be undone. I’m willing to offer my services for free to all your security personnel and training them in good customer service.