Worst customer service

I just had the worst experience at Woolworths Tambotie Mall.

A lady by the name of Willem Swart sent me from pillar to post just to get a refund.

I came here yesterday to do a refund and the lady in question was not around and was told to come today which I did.

Upon arrival I’m told they don’t believe that I was not refunded. Took them through my transactions on my banking app. That was not enough for them I was then asked for a banking statement; mind you I have been here for roughly 30 minutes.

Went and got the bank statement. Only to find out the statement was till the 7th and I made payment on the 11th now I’m been told how stupid I am that I could not get a 30 days statement.

Been here for an hour and there is no assisting me.