Worst client service everrrrr!!!!

To whom it may concern,

I ordered a HALAAL deboned leg of lamb over the weekend, telephonically and spoke with a lady by the name of Chevonne at the Grassy Park 5th avenue store,and her and Craig assured me that to they have one and I asked them to keep it for me till after 6pm,when I come from work...took an Uber out of town from work,to get my roast...get there and ask the cashier that Craig & Chevonne is keeping it a HALAAL deboned leg of lamb..she fetches it and the points out that it's not Halaal! She calls the manager Antonio that also confirms it's not Halaal and that whoever packed the fridges must have "accidentally" packed it on the wrong fridge!! This was an inconvenience for me and costed me more than usual(R128) and I didn't get my leg of lamb...that's the main issue..but the fact that another Muslim could have bought unhalaal meat is very concerning..how does Woolworths make such a BIG mistake?? This is very unacceptable!! Antonio assured me this will not happen again and apologised but I'm sorry .. Thats not good enough!!

Very disgruntled customer Mrs.Adams Thank you for contacting Woolwor

And till today ..4 days later no 1 has come back to me!!!!