1 reviews | Active since Jun 2019
Worse customer service given by siphesihle at fourwAys mall Woolworths.and it was not the first time as I called him the previous day to confirm pick up for my card ..
It’s extremely difficult to enter a store and be given worse customer service .i was at Woolworths store in fourwAys mall for the past month now .as I app**** for a store card which gave me so much grief and took my time and efforts because the sales consultants always told me a different story when I got there .beacuse when u try to call for to get information nobody ever picks up the phone .so today I was helped by a gentlemen by the name of siphesihle who almost chased me away if I wasn’t persistent about getting the card .As the card has been delivered to store .i was sent a message 4 days to pick it up .He had a lot to say first it was the system was offline that is why there is a technical guy in the store .secondly he said the card will be delivered to my home .and the funny thing he didn’t look at text i was sent until I showed him that I have it on my phone and I’m not leaving without it as I will be paying off for something that I don’t have in my possession.He then went to the back and forth and gave me my card .But truly speaking I will never go to Woolworths fourwAys for the experience I encountered.or maybe I wasn’t reprentable as I took an hour from work to go there .all this trips going to them was money used and finally I won’t go there again
