Worlds Apart

I Called woolworths at Pavillion as well as at Gateway enquiring about a few tops. I was greeted at Gateway by Nasheema who was friendly and kept me in the loop via telephone calls and smses. This Saturday I collected 3 of the 7 tops required and was still kept in the loop about more to arrive<br> <br> On the other hand at Pavillion I was greeted by a very unhappy, angry individual Amritha who made it seem as if I was interrupting her day. I remained calm and advised her that the Coral of the top required was at her store. 2 weeks later I receive a message stating the top is in. Thursday 19 February 2015. I called Amritha on Saturday who again was so unhappy and I requested that she keeps the top and I will collect early in the week. She raised her voice and said she could not as the item can only be set aside for two days. I informed her of Gateway Nasheema who kept the stock for 4 days and she said \ well they are different". She didn't try to assist at all. I them complained to Kanyiso the manager who apologised but did not offer to assist<br> <br> Completely appalled by the lack of service . Naturally I will never purchase at Pavillion again. Nasheema truly is an asset. Amritha oh well<br> """