Woolworths your service is useless

I bought a set of Non-Stick Stainless Steel Pots from Woolworths in 2021. These pots have a 25 year guarentee hence the reason I chose these pots. Last year after using one of these pots I found black plastic like pieces in my food and realised that the non-stick coating was peeling off. I took the pot back to Woolworths in George where I bought them and the lady told me she will have the send the pot to Woolworths Quality control. She phoned me back the same day saying that it was not necesary to send the pot to quality control as there was a manufacturing issue with the pots and the range was discontinued, advising me to keep an eye on the two remaining pots I still own. Last week I realised that the two remaining pots was also staring to peel. Knowing that Woolworths are aware of this problem I went to the Langeberg Mall explaining the situation. This time nobody seems to know about the defect. I lady called Shehaan (your attitude sucks) at the Woolworths head office insists that Woolworths only has a 6 month guarentee on their pots. Apparently she has been with the company for 25 years. Maybe she should go read the information on the only store. Now I have to wait 2 to 3 weeks for the pots to be send to quality control for a problem that Woolworths are well aware of and I have no pots to cook with. Woolworths your quality are not up to scratch (I use to love buying from you) and your customers service suck!!!!!!!