1 reviews | Active since May 2020
Woolworths Worthless Credit Card Service
I app**** for the credit card and after receiving the card I got asked three times to resend the FICA documents. Isn't that the wrong way around? Now low and behold I have been sent from pillar to post by Woolworths Financial Services. All I would like to do is have online banking, pretty please.
I have sent numerous emails asking for help with the online banking to ***, and their final solution was for me to actually go to an ABSA branch who would then be able to help me to be able to use the online banking. Getting to ABSA Ballito Junction which is the worst bank in SA there is no one at reception and I then go to customer service and stand and wait. After 5 minutes with no one in front of me and all the staff making like they are very busy doing nothing I ask for the manager.
She then informs me that the branch can only change my pin and they do not assist with online banking and yes here it comes: I need to contact Woolworths Financial Services to assist me. So Woolworths says Absa can assist which they can not, and Absa says WFS can help which they obviously can not either. So who must I ask to help me if you can not?.
I am appalled at your service Woolworths, once again. Stop sending me pointless emails telling me to login. I have tried over and over. It keeps bringing this message up "A DIGITAL PROFILE FOUND! PLEASE ACTIVATE S" Can you please get someone that understands this error message and knows how to deal with it, so I can have online banking. I did ask you nicely in 5 emails to please get someone to call me. It is now 7 days later and no one gives a ****. If you do not call me I will not pay this account I promise you.
