Woolworths worse than Telkom

Do you anything less than 1 star? I can't even rate Woolworths a 1 star.

My wife reported her WW card lost over a year ago and paid off the balance that she owed. Woolworths continued to allow the ********* to use the card and now expect my wife to settle that debt. You called her 21 times today alone to harass her with debt collection calls. This has been ongoing for months. She has all the proof of the emails that she has sent you over the last year, which you claim not to have records of. She has asked for a statement for the period during which her card has been used but you have never sent it. She can never get hold of anyone that will take responsibility on your call center number. It either places her on hold, cuts off or just gets to repeat the same mundane conversation time and time again. You clearly have a ***** issue, which is evidenced by the signage that you have up at some of your stores, which reads "due to *****, no payment may be made by woolworths card unless you have photo ID with you" . We spend a lot of money at your stores each month but will no longer do so after today. I never thought i would see Telkom level service from Woolworth. How sad.