#WOOLWORTHS WAKE UP

#WAKE UP WOOLWORTHS

In these times of COVID-19 when people are ordering online to avoid going in store, you would think that they would pay attention to the products that they are listing. Advertising a product online with the correct name and wrong picture is ridiculous. Then delivering the product in the photograph rather than the product listed on the invoice. This forced me to go in store (which I tried to avoid in the first place) to try and rectify the matter. I was informed by the staff member at Woolworths Sandton City that I needed to cancel the original sale to get a refund and then to reorder the incorrect product on the website in the hope that they would deliver what I wanted. When I endeavored to explain the errors on the website, the staff member was not interested and laughed it off saying ‘it happens all the time’ Woolworths this is the 21st century, where online is king, please sort yourselves out.