Woolworths Visa Credit Card

Item: Woolworths Retail South Africa
Rating: 1
Author: Santie J

I have a Woolworths Visa Credit Card since round about 2007. I fell into debt to pay the card and it was handed over to either their Legal Department or Recovery Department during the time. Eventually I still was in debt and could not make proper payments and went into Debt Councelling. My first Debt Councelling Office I was registered to closed and all my accounts were handed over to i-Get Debt Councelling where I am still receiving help and assistance regarding my outstanding payments to date. It was my own choice to pay my accounts via EFT every month to ensure that no debit orders will go off on my account without my knowledge. I do send the Debt Councelling Office a copy of the payments I make every month. A few years ago I was informed by Woolworths that this Woolworths Visa Credit Card of mine is now handed over and I have to pay my monthly payment into Mercantile Bank -Account Number ********** 708. I have paid into this account until 26 August 2010. From 31 August 2010 the payments of the remainder of the outstanding money of the Woolworths Visa Credit Card had to be paid into an ABSA Bank Account - Account Number ********** 251. It was during this time I went over to the new Debt Councelling i-GET and another payment agreement was reached by their attorneys and myself. Since 25 July 2011 I was paying an arranged payment of the outstanding amount from me on a monthly basis until the account was paid in full. I was instructed (and unfortunately I cannot recall a name or department) by the Woolworths Accounts Department that I must pay the amount that was given to me by my Debt Counsellor into the following Account - Bank Name - Nedbank Credit Card - Number of Account - ********** ********** 10 . My Woolworths Visa Card Number is ********** ********** 14. I have been paying this Woolworths Visa Credit card into this account since 25 July 2011 and up to today I have not received any statement of how much money is still outstanding. I have proof of all the payments made into this account on a monthly basis. A few months ago I contacted my Debt Councelling Office to enquire what the amount is that I still owe on this Woolworth Visa Credit Card as I have not received any phone calls that I am not paying them on a monthly basis or any statements. By enquiring I got a mail back that the account has been terminated due to non payment from my side in 2011. This not the case as I have been paying money into an account given to me by the Woolworths Account Department in 2011. I have been trying t find out where my account is currently but nobody at Woolworths, Nedbank or Credit Card Department can trace where am I paying these payments too every month. I have reported the matter to my Capitec Bank at my Branch for assistance but no luck, I have reported it to Capitec Call Centre as I suspects ***** at this stage but with now luck. I went into a Woolworths Store spoke to their Manager who phoned Woolworths Head Quarters to enquire about my account. He was given a number and name of a firm where my account was handed to and on him phoning this firm he was told that there is nothing on my account number number or on my ID number at their firm. Nobody can trace this Nedbank Credit Card with the Account Number ********** ********** 10 where I am still paying an amount into every month to settle my account of my Woolworths Visa Credit Card - my card number is ********** ********** 14. My ID number is ********** 125082 - Susanna Cornelia Jooste. I am using my Capitec Bank to pay this account and what is a big concern for me is when I create a New Beneficiary on my Capitec Bank Account I can create an account with ABSA with this account number ********** ********** 10, I can create a Nedbank Account with this number ********** ********** 10 and a FNB account with this number ********** ********** 10. How on earth is this possible and to whom does this Nedbank Credit Card Number ********** ********** 10 belongs to. Nobody in the whole Woolworths Industry or Bank Industry or recovery Department is able to assist me. I will surely appreciate your help in this regard as I suspect that this might be ***** as I have proof of all payments that was made up to date. I can be contacted on my cell phone ********** 052. At this stage I stopped paying the account in the hope that somebody will phone to say that I am not paying this account. It is almost reaching two months of non-payment and nobody has phoned to enquire why no payments were made. Yours faithfully Santie Jooste

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