:Woolworths: Unfair handling of account

<p>I paid my woolworths account in full last year December. I was informed that i am owing, I went back to the store. Woolworth ********** The store manager indicated that two payments for September and October were located to the wrong closed account. Since today woolworths is unable to move my payments to the existing account.</p> <p> </p> <p>One consultant told me nothing they can do without proof of payment. I indicated that i don`t have my slips now even if they were there they will e faded my now . She then requested statements. I sent statement nothing happened. Today 13/07/2017. I spoke to another consultant who said statements are not proof of payment. I need to go back to the store and request ej report, which may be used as proof of payment. </p> <p> </p> <p>What is disturbing me is that already Woolworths handed my account to attorneys</p> <p> </p> <p> </p>