PdG
Petré de Gouveia

1 reviews | Active since Mar 2025

11 Mar 2025, 12:53

Woolworths: Unacceptable Dash delivery

I placed a Woolworths Dash food delivery order on Sunday late afteroon. It arrived and most items expired that day or the next. I ordered strawberries of R90 a punnet which expired that same day, but looked like they expired two days ago being all mushy. I then drove to Woolworths Stellenbosch Square (after paying a delivery fee of R35), only to be told it is policy that they may sell items which expire the day the order is placed. I requested to see the policy, but was told that it was just something that they were told. This is unacceptable service, especially from Woolworths. Furthermore, I requested the delivery fee of R35 to be refunded and was told that this cannot be done and I should contact customer services. I contacted customer service two days ago.....no response as yet.

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