1 reviews | Active since Nov 2016
Woolworths Tygervalley - Shocking Customer Service at Trenery Dept.
It is with great disappointment that I have to inform Woolworths about their customer service at their Tygervalley Store this afternoon between 14h00 and 15h00. I visited the Tygervalley Woolworths store (Trenery Store Dept.) this afternoon to purchase two Jerseys, it was my worse shopping experience with the two respective Trenery Sales assistants on duty. The female Trenery assistant (that wore a red top) was so unfriendly and showed no indication to want to assist customers, I had to request her assistance and she appeared as if I was bothering her, whilst the male Trenery male assistant (wearing a white shirt) showed signs of clearly being rude, when I asked if I could utilize the Trenery change room, he reverted in a rude tone I cannot and should go to the stores changeroom, not even indicating where this could be found. I would never had expected this sort of customer centricity at a Woolworths store nevertheless at Branded Dept. and therefore the reason that I’m highlighting this shocking customer service to WW Customer Services, as no customer should experience of this sort of service, especially when shopping at a Woolworths Store, as Woolworths are noted for their “Quality and their Customer Service”.
