WOOLWORTHS TOOK MY MONEY

I BOUGHT A CAKE AT WOOLIES JEAN CROSSING ONTHE 7TH MARCH I WAS PAYING WITH MY CARD THE LADY SAID THE CARD DECLINED WHILE THE MONEY WENT OUT MY ACCOUNT, THEN I PAID FOR THE CAKE AGAIN THE SUPERVISOR SAID I MUST COME BACK THE FOLLOWING DAY TO CHECK IF THE MONEY WAS PROCESSED ON THEIR SIDE OR IT REVERSED INTO MY ACCOUNT. BACK AND FORTH I GAVE THEN MY BANK STATEMENT NOW THEY ARE GIVNG ME MORE STORIES I JUST WANT MY R159 BACK THATS IT