Woolworths: The ********** difference

I made an online order in May 2020.

I needed the delivery for the 02 June 2020. However due to lockdown challenges, they informed me that the available delivery slots were from the 04th of June.

On the 3rd they notified me that they tried to deliver and failed, however, I did not receive any communication in that regard (no calls except that they failed to deliver).

I wanted to pay my account and check if they refunded me for the failed delivery, however, the profile states that the delivery was made, even though I never received the delivery.

I find this kind of conduct **********. I just need my money back at this point because I will not negotiate with ********** conduct.

I would appreciate it if Woolworths refunded my money as they have charged interest on outstanding amounts for services they never delivered on.