Woolworths Support - What a joke

For over a year I have been using someone else's woolworths WReward card by accident as they swapped mine over a year ago whether it was by accident or what. I raised the issue two weeks ago and keep phoning every few days. I registered a new card. I purchased groceries in the meantime a few times of which NONE of the transactions show on my WRewards Profile. The Woolworths call center is so *********** as they just seem to cannot resolve the simple issue. Woolworths is always smiling when you blow all your money at they store buying their products but when you have an issues as such their processes and procedures simply fail to keep you satisfied.<br> <br> Its a bunch of *********** workers working in its call center. Each and every time I phone they want me to read card numbers and what not.<br> <br> Why cant they just track the entire issue to a profile, log it and resolve it. <br> <br> I will boycott woolworths and instruct everyone I know to do the same as they have absolutely no customer satisfaction guarantee.<br> <br> Please be warned - WOOLWORTHS WILL NOT RESOLVE YOUR ISSUE!