CS
Carol S

1 reviews | Active since Mar 2020

10 Sept 2024, 10:34

Woolworths Store Card

I have a Woolworths store card. They have introduced a new account charge which they are "forcing" customers to accept on their card, which to me, is unacceptable. No notice of this was received by me and the charge was introduced in July 2024 - R47.50! Despite several emails requesting to close my card, their response is that I still have R95 to settle (two months account fees) which I will not pay! It is unreasonable - they already charge interest if necessary so this is yet another charge on top of that. My account is totally up to date with the exception of the two month;s account charges but they do not respond to my emails requesting an answer. This is a very shoddy service for Woolworths who claim to offer such wonderful service!

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