WOOLWORTHS STOLE MY MONEY!

REF- WW-432815-C5X9Q3 Firstly I’d like to start by saying that never in a million years would I of thought that WOOLWORTHS would be committing *****!!! In March we bought groceries online, like we always do every single month. My husband goes onto his banking app to approve the purchase like he always does for big amounts! Somehow, not the same day the funds did not go off. As per WOOLWORTHS it was a technical error on their end! There’s a call recording for that with an agent by the name of KAYLA PAULSEN. Anyway on our end we did not know the funds didn’t go through, like I said my husband approved it on his banking app. Fast forward to 2 months down the line, WOOLWORTHS decides to take the funds from my husbands account on the 13th of May! They did not inform him about what has happened, no one sent an email, sms or even picked up the phone to let us know that they would be debiting this money from his account. WOOLWORTHS without my husbands consent went into his account and stole his money! Yes I’m saying stole because that’s what it is! WOOLWORTHS has committed ***** and now want to send me a 1000 voucher for their mistake!! I’m not going to shut up until I’m satisfied with the outcome! Don’t url ever think that it’s right to be going into customers accounts months later and just start debiting funds without their consent or knowledge!!! This is wrong on so many levels!!!