Woolworths ***** from customers

The most useless company with THE WORST delivery record and an even worse record of non-refund.

I am awaiting a refund from items sent in error on 5 Dec. I am awaiting a refund for an entire delivery that was never made on 27 December as well as an item ordered on 17 December which was supposed to be delivered by 28 December but never received.

In total I am out of pocket in the amount of R39.99 5 December Plus R 316.93 27 December Plus R 499.99 17 December TOTAL EFEECTIVELY ****** FROM ME R 856,91

I have called numerous times. I have emailed. I have commented via the relavent apps and complained online. To date NO MONEY REFUNDED. I have received apologies by email. No action whatsoever.

What do I do next ?