AM
Astrid M

1 reviews | Active since May 2024

03 Apr 2025, 08:16

WOOLWORTHS STAFF BLATANT INCOMPETENCE, AND THEN WOOLWORTHS BLAME THE CUSTOMER

Re : Refusal to Allocate EFT Payments I paid my Woolworths Store Card Account on 28th March 2025, via EFT. I have spent more than an hour on the phone with them, at my expense, trying to get them to allocate the payment to my account and sent countless emails of 'Proof of Payment/Payment Confirmation', containing ALL the details of the payment, but Woolworths still refuse to allocate the payment and feel that they have the right to hand my account over to a debt collector, when they "Woolworths' are at fault. THIS IS JUST UNACCEPTABLE!

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