Woolworths shocking online service

WOW! Mortified Woolies. Your customer service sucks! Woolworths the company i adore. the place I cannot leave without buying......unless it is your online store offcourse. You would think that a quick phone call would suffice, but it would seem if you like a product and want two the system will then just stay stuck on one rather than saying something simple like OUT OF STOCK. Then you contact Woolworths and low and behold the lady can’t help me, ask for a manager, have been holding on for 15 minutes now in silence, not too sure whether we have a contest to see who puts down first, whether she has run away, or whether she went to the warehouse to see if there is more stock LOL. I have been gutted, i really do not expect this kind of service from Woolworths. time to look past the pandemic Woolworths, because if my interactions with you have to be channelled primarily through your online store in its current state, i will be going elsewhere, and i am sure so will the rest of the population that cannot spend 2.5hrs for a simple transaction to buy some shorts. lets hope order o*** arrives.