Woolworths ******* service

For month I have requested assistance with woolworths online banking. After finally getting a reply from the social media team, I was to phone the call centre. I did just that, and then finally a lady picked up and asked me to sign in. Which I did and I gave her the errors. She dissapeared from the call and music was playing for a few seconds and then the call was dropped.

Please give the email for your ceo so I can see if possible they can assist.