IP
Irina P

1 reviews | Active since Aug 2011

06 Jul 2015, 21:13

Woolworths sells putrid items

On the 25.06.2015 I brought mouldy still sealed not expired organic cottage cheese to Woolies Clearwater Customer Services. When called, the food manager (Johan Pretorius) without introducing himself, examined the cheese and said he could not understand why such item is sold on the shelves of Woolies and only the technologist can provide explanation for the rotten cheese. He took my details saying that I will be contacted shortly. NO apologies NOR refund.<br> Same day I sent an email to Woolies Head Offices with photos of the mouldy cheese and my details asking for explanation. To date I have not heard back from anyone! <br> I have a suspicion that Johan Pretorius threw away the cheese and never reported the incident. Having anticipated that I will receive no feedback I filmed my experience with Clearwater Customer Services as a precaution.<br> Is this the true Woolworths World of Difference???

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