woolworths - scottburgh mall

<p>During February I purchased two sets of 4 doughnuts each that were PREPACKED and priced at 11.95.It later came to my notice that the doughnuts despite being PREPACKED and sealed in a box were actually R48.00 each. I had therefore paid a whopping sum of 96.00 for 8 doughnuts.</p> <p>Here is where my gripe with Woolworths Scottburgh starts:-</p> <p>1. Why were the doughnuts not priced at 48.00 in the first place? There was no need to give the individual price?</p> <p>2. I mean at the end of the day the hot cross buns are not individually priced – nor are the other pre packs of croissants, biscuits, cupcakes etc</p> <p>3. Furthermore – they were prepacked so it’s not as if we had a choice in how many to take--- this was PREPACKED and SEALED</p> <p>4. I understand that when you buy individually priced items – you pay the amount times the number bought- I purchased 8 pies at the bakery and paid the R32.00—no problem there</p> <p>5. However this was kept with the prepacked items of the croissants and biscuits etc</p> <p>6. Furthermore at the point where it said “use by ” the number 4 is indicated – I assume meaning 4 doughnuts --- but obviously actually meant as the space for something else—an expiry date perhaps</p> <p>7. Who would really know? as I get the impression that these deliberate actions on Woolworths part is meant to MISLEAD their customers</p> <p>8. It is a sad day indeed when you have to go into a store and read every single label for fear of dishonest actions such as this</p> <p>9. It was a misrepresentation and it is DISGUSTING</p> <p>10. I shared the story the next day with my colleagues and continue to share it with my family – with the warning that one should not buy too many things at woollies at one time as I had purchased for a sum of more than R700 and therefore did not keep an eye on items scanned. Furthermore I had a four year old and a five year old with me and it’s difficult to keep an eye on the teller. NOBODY EXPECTS THIS LEVEL OF DISHONESTY REALLY!!!</p> <p>11. What a sad day when people stoop to this level!!!</p> <p>DISGUSTED !!!!!</p> <p> </p> <p>i was then sent a vocuvher with no other conatct on Saturday whic is unacceptable---i then sent another e mail and still have received no response</p> <p>I received a voucher for R50 via my cellphone with absolutely nothing stated about my complaint nor the nature of how it was dealt with—not even a call from you guys</p> <p> </p> <p>Pathetic customer service guys !!</p>