Woolworths ****

I placed an order on the 31March 2021 and selected delivery slots for 2pm and 5pm for the 1st of April. I called woolworths on the first to confirmed a delivery. I was told that I will get my staff at 6pm they forgot to give to give it to the courier. I told them that I used work address and I am knocking off @5pm. and since they do not deliver in my area I stay. The lady I spoke to suggested that I cancel the order I told her to do so. On the 3rd of April my bank account was charged by woolworths. So I called them why my account was charged while I canceled my order. When I checked the status of the order on Woolworth App It says the order was shipped and I never got my order. When I contacted the store I was referred to the Head office, I have been promised the refund for three weeks and never got till today.

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