WOOLWORTHS SANDTON MALL

I have been waiting for 3 weeks to get my credit card replaced. I called for a replacement card on the 31st of May, it was delivered to the store on the 3rd of June. I didn't get an sms to collect...nothing but somehow it was then returned back to the courier by the store on the 4th of June and the lady at the financial services doesn't know why. I have been struggling to get the card for 3 weeks later constant calling the contact center for an update. The financial consultant at the store was rude when I questioned why it was returned to begin with. I have been calling their contact center and they have been trying to understand what is going on but they can't even get through to the store because they don't answer their phones but you will find a whole bunch of the staff just standing around the customer service desk when you go to the store not doing anything just gossiping. This is the worst service I have ever received especially for something so simple as a card delivery. I am now told that I will get my card by Friday the latest...what a load of BULL ****. My advice to everyone who wants to open a credit card with Woolworths... DONT DO IT, stick to your normal banks for any financial service products, they hire and train their staff to deliver and perform. A WHOLE 3 WEEKS FOR A SIMPLE CARD AND NO ONE IN THE STORE KNOWS WHATS GOING ON. There's only so much the call center consultants can do from their side. This has really made me dislike Woolworths as a whole entire business.