Woolworths Sandton City - WORST RETAIL EXPERIENCE EVER!

By far the worst service I have ever received.

Firstly Woolworths Financial Services failed to give me all the necessary information prior to me going to collect my card so I ended up having to go back twice - Upon my return I was unfortunate enough to have to deal with a consultant who failed to answer any of my questions; all he did was shrug. Why does he work there again?

Then there's the 'manager' Catherine (apparently that's her name), who knows absolutely nothing about customer service. I was obviously unhappy with the way my card collection matter was being handled; she couldn't even be bothered to get up and come deal with an unhappy customer herself.

Woolworths; you may think this is trivial because it's Sandton City, you have a lot of foot traffic so my complaint makes no difference but you are wrong - Your people have no care whatsoever for your customers and if you don't deal with it, it will cripple your business.

NXA!