SL
Shoayb L

1 reviews | Active since Jul 2011

22 Mar 2017, 10:08

Woolworths SA not ready for online purchasing

<p>· Firstly Woolworths did not respond to my emails within 24 hours. Woolworths kept me waiting. </p> <p>· Secondly if an online order is cancelled they need to inform the customer via email or sms. I received no such communication. I only received a confirmation of order email and that email does not state that the order is subject to stock availability. At no point in time did they notify me that the order was cancelled.</p> <p>· Thirdly their terms and conditions sates:</p> <p>Confirmation of Orders<br /> Your offer is deemed to be accepted when you receive an order confirmation</p> <p>Which means when I received the order confirmation email, they accepted the transaction and must deliver the items accordingly. Which has not happened.</p> <p> </p> <p>This is totally unacceptable.</p> <p>I do not think Woolworths is ready for online sales.</p> <p>Definitely not going to be using Woolworths Online.</p>

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