Woolworths SA

Pathetic service at Woolworths Newcastle Mall. I placed my basket of six items on the counter for the cashier to unpack while I put back my shoppers card, and was told by the cashier who had no name tag to remove the items from the basket as she wasn't going to. I find it difficult to understand the attitude as I had placed it conveniently for her to remove and scan my shopping. Furthermore the manager of the food department heard and saw what happened but did nothing to assist in diffusing the situation. He wrote down my complaint in a book and told me I would be contacted within 48 hours, that was Sunday and till today, no response. At the same branch over a year ago in the food market I witnessed staff cutting the queue and receiving service, paying accounts etc while customers waited. I emailed a complaint to Woolworths and never got feedback. Woolworths does not take customer complaints seriously.