Woolworths rogues again

Woolworths again! A mail was sent on 19/10 stating that my credit card was in my wallet and my bank card in my hand but I was informed by the cashier at checkers that the money was paid. When I saw my sms, it came out of my Woolworths Credit card which was in my wallet! A mail to Woolworths was sent on 19/10 and I was informed that the machine was SENSITIVE, that's why it picked up on my card. My mail to Woolworths stated that I never authorised this TAP TO PAY, I HAVE NO IDEA WHAT AMOUNT THIS TAP TO PAY IS AVAILABLE FOR and I was informed that I apparently activated this. They refuse to show me proof of me activating this as I ALWAYS USED MY PIN. Now I have all sorts of transactions going off even with this card in my wallet. They refuse to deactivate this or show me proof that I authorized this activation. What if I am standing next to a machine and this goes off for someone else's transactions? I disputed this and was sent the dispute forms and because of the mail sent on 19/10, this was once again referred to Woolworths queries, where I received no joy again. A bunch of rogues which I now will also involve the Ombudsman, and this is daylight theft!