Woolworths ridiculous service for the price you pay

Basically in a nut shell i sent the below complaint over a month ago and i have not received feedback or resolution thereof

Good day

My order numbers pertaining to this complaint is:

***

***

***

***

As I previously stated, this order was supposed ti be collected between 8-9 am and there was nobody there. Somebody only came down at around 8.3am.

Another order number *** was not given to me when I went to collect. They gave me my other order and somebody else's order. I only realised this when I went home. My wife and I tried calling the store but the number wasn't working. After being on the line for more than 10 mins with customer service with no answer, we hung up. I contacted a friend, who works there and although she was off, she asked them to contact me. I live 15km away from the store. I had to go back to the store to return the incorrect order and collect my correct order.

My order this past weekend, I picked up order number *** and was charged for the gen squash that was ordered but did not receive it.

Order number ***, which was picked up from Cornubia. 2x cheese risotto was ordered and I was given mushroom risotto.

I do not have the time to be running around because of inefficiency. I've been letting all these things go but now it is just frustrating. I choose early pick ups but alot of my stuff is not in stock! And Woolworths is so delayed in sending the e mails to state what is not in stock.

Take a look at my account and see how much is being spent every month for this shoddy service.

Am I to keep paying for other's inefficiency?