Woolworths poor Service

Woolworths in Secunda Mall has also gone from good to poor. For 3 days they never had Woolworths Hige Fibre Brown Bread and Tante Annas Brown Bread if You ask all they say is WAS NOT DELIVERED. It is now more than 4 Months that my Wife is looking for Pyjamas and Denim Trousers, they get new ones in but only Small and Medium when You ask where the Large and extra Large are they say they never got, ask them to order for You they say they are not allowed to order. WHAT KIND OF SHOP IS THIS if You are not allowed to order