WOOLWORTHS POOR ONLINE DELIVERY SERVICE

Woolworths fashion/homeware online delivery is appalling. The service at their call centre is disgusting. I placed 2 online orders on 5 May 2024 for delivery. They were supposed to be delivered on 10 May 2024 according to Woolworths. These were meant to be for Mother's day on 12 May 2024. I have called Woolworths 3 times for the same thing and the orders have not been delivered till today. The call centre agents give you false information that they have escalated this and feedback will be within 24 to 48 hours. There is no feedback that has been received and it's now 17 May 2024. They do not deserve even a star, they deserve a zero. I paid for the orders on 5 May 2024 and 12 days later they have my money and they have the parcels as well. I am so disappointed.