Woolworths pathetic service

I have complained about “Woolies Dash” before and nothing changes. Clearly Woolworths has no real focus on customer service. My issues are, repeatedly I order things that are not marked out of stock, and they aren’t delivered. I planned a meal for yesterday and ordered 2 chicken espetada, only one was delivered. So I made a plan yesterday to feed my family. Today now that I had one, I ordered another. Surprise surprise not delivered. Now on top of not having enough food to feed my family. I have to wait weeks for a refund on my items from Woolworths, or should I say get the hold on the funds reversed. Even Checkers have a better system where they give you a credit, for goods they can’t deliver. Also checkers message me and let me know the item is out of stock and allow to to choose an alternative. Not Woolworths, arrogance is not a pretty look, added to that if you try communicate with the person packing your order no response and then the chat closes because they say it’s packed. I know I’m only 1 person but I truly believe Woolworths don’t want me as a customer.