BM
Babra M

1 reviews | Active since Mar 2022

29 Mar 2022, 08:19

Woolworths owes me money. I want my money back.

Woolworths refuses to exchange product no give back my money.

I have been a Woolworths customer for years. I like the quality of their products as they last me long. So when ever i can i sacrifice the little i have and buy from them. But recently i had come to see the other uncaring side of Woolworths.

We bought shoes on sale on the 22nd of February only to discover they were small for my baby. I went back to Woolworths northgate on the 6th of March to exchange and there were no sizes. Tried to exchange with a back pack and could not as i didn't have money to top up. Waited for payday and went to Woolworths Fourways only to be told I cant exchange nor get refund because mechandise bought during December sale can only be exchanged by 8th of March. I explained that i didn't buy in December but February. Still they refused. Only to hear the sales ladies discussing me and saying im slow to understand. I maintained my calm and decided okay i will leave you with the shoes and receipt so you can give to policy makers and look into the case. One lady i believe is a supervisor through the shoes back to me saying i cant leave the shoes. I took the shoes and put them back on the sales counter and left.

Woolworths need my hard earned money back.

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