NB
Nabeelah B
1 reviews | Active since Jul 2019
19 Jul 2019, 15:44
Woolworths online takes money from account
I recently made a purchase through Woolworths online shopping. Unfortunately, shortly after, Woolworths incorrectly took money from my account through my debit card. While I received assistance from the company regarding this, money was taken from my account again despite my having reported it the first time. I have had to now cancel my card with my bank's ***** department. This is unacceptable and ********!
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Replies (2)NB
Nabeelah B's updateReviewer Update
19 Jul 2019, 17:16I am happy to report the issue has been resolved and was due to a misunderstanding.
NB
Nabeelah B's update19 Jul 2019, 17:16
Reviewer Update
I am happy to report the issue has been resolved and was due to a misunderstanding.
NB
Nabeelah B's updateReviewer Update
19 Jul 2019, 17:43It seems that Woolworths online debits your account with the amount due once the order has been processed, and then reverses the reserved amount back to your account.
NB
Nabeelah B's update19 Jul 2019, 17:43
Reviewer Update
It seems that Woolworths online debits your account with the amount due once the order has been processed, and then reverses the reserved amount back to your account.