Woolworths Online Store is NOT WORTH THE FRUSTRATION

I thought we would give Woolworths Online a try, due to the whole corona-virus situation. Unfortunately that was a mistake. We ordered R1200 worth of groceries and have been waiting a week for it. It got delivered today, and of a total of 46 items ordered only 19 were delivered. How is it possible that more than half of the items was not delivered, i mean we paying for delivery and the convenience of shopping online but has been nothing more than a nightmare. We have been on hold on numerous calls far exceeding an hour. So now its costing us airtime, frustration and anxiety knowing that the R1200 has already gone off of our account, yet received about R500 worth of the groceries. AND WE DID NOT EVEN RECEIVE AN INVOICE!! We got the excuse the systems were offline. We ordered 2 Milks and got 3. Clearly there is no quality checks in place. For a "premium" store in South Africa I am extremely appalled with this kind of service. I would greatly recommend not using Woolworths Online, I mean for a first experience it does not leave anything but regret for making the decision to try Woolworths Online. First and LAST TIME we will be using Woolworths. Received far better service (and received all the groceries ordered) with PICK N PAY Online