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Theresa S

1 reviews | Active since May 2014

14 Apr 2021, 10:05

Woolworths online store

Woolworths online service leaves so much to be desired. Ordered from the online store on 30 March 2021 and have had to follow up on an item still not received with different excuses from staff as to why I have not received this item with no offer of trying to speed up the delivery.

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Replies (2)
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Theresa S's update15 Apr 2021, 16:07
Reviewer Update
Woolworths online customer care.....what a joke. Received a call after my post with a promise of a follow up call today with progress, still waiting. Tried calling the customer care line but to no avail.
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Theresa S's update15 Apr 2021, 16:15
Reviewer Update
Woolworths on line... how about an apology! My latest statement just emailed to me has the items I order on 30 March , which I am still waiting on a response as to what is the progress on receiving the goods is now billed to me on my latest statement!!