Woolworths' online shopping service appalling.

This review comes off the back of a long list of poor interactions with Woolworths' online shopping services.

I don't think I've ever had a completed order without any issues: - If an item purchased is out of stock, no-one contacts you to note this. Most recently, the charge still remains for an undelivered order, and only after asking around the delivery status (almost a month later), was it finally noted that the item was indeed out of stock. - If an order is delayed, there is no explanation as to why. - If a slot is booked for delivery, this is hardly every fulfilled, and again, no communication to explain why.

For such a large South African retail company, this service is unacceptable. And it doesn't appear to be changing any time soon.

Up your game Woolworths, or risk losing loyal customers.