Woolworths online shopping is a ****.

I'm not impressed with the level of service i have been given by your online shopping team, i made a purchase on the 31st of December for a clothing item online, and then i got an email on the 7th on Jan to inform me that the shirt i was trying to purchase was out of stock, i then rep**** asking if there was a Small available instead and no one responded.

i emailed them on Thursday to check the status of my refund and no response , i then decided to contact them and i spoke to a guy that said he was calling my bank to reverse the transaction and said i would have the money the next day.

what's the point of sending us emails if you don't check those email.

I don't know what level of incompetence is this, you don't read emails and customers must chase you, this shopping experience is POOR VERY POOR and i'm a frequent online shopper and i have never seen such poor service, Woolworths is a bunch of *********** *****'s.

o*** DM ***