1 reviews | Active since Jun 2017

10 Jun 2017, 13:06

Woolworths Online Shopping ABSOLUTELY INEFFECTIVE AND UNRESPONSIVE

<p>I am disgusted and disappointed by the service rendered by your online shopping. Even worse the customer service Centre is a disaster... I just spoke with someone called Nishaad who is absolutely RUDE even dropped the phone on me when I was asking why her Supervisor is unavailable...she seemed not to care that my order (o ********** 04) which is not delivered yet there is money that has been debited off my credit card; worse the order which was to be delivered last week Saturday was cancelled with no one from Woollies calling me to discuss this chaos. They take over 15 minutes to answer calls and do not bother to respond to emails!!!</p> <p> </p> <p>A TRUE DISGRACE TO THE WOOLWORTHS BRAND!!!!</p>

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Replies (2)
's update20 Jun 2017, 10:46
Reviewer Update

Woolworths has now even bothered to respond not resolve this I.e. Especially the debut for an item I have not received. Should I take this up with the Consumer Protection authority before I am assisted?

's update20 Jun 2017, 10:47
Reviewer Update

Woolworths has NOT even bothered to respond nor to resolve this I.e. Especially the debit for an item I have not received. Should I take this up with the Consumer Protection authority before I am assisted?